SOFT SERVICES RFP FOR NELSON MANDELA CHILDREN’S HOSPITAL
Based in Parktown, Johannesburg, the Nelson Mandela Children’s Hospital NPC (NMCH) is a Government aided, 200+ bed academic tertiary and quaternary paediatric referral facility. Founded by the Nelson Mandela Children’s Fund and funded by private donors, the Hospital is a legacy organisation and was opened in June 2017 with the intention to serve children of Southern Africa irrespective of their socio-economic standing.
The Hospital serves as the only dedicated specialised referral paediatric facility in Gauteng for both public and private patients. The Hospital has primarily rendered clinical services to public patients and started providing clinical services to private paying patients in November 2019.
NMCH dedicated the initial years of its operations on commissioning and ramping up of patients in a phased approach based on best practices given the funding model, availability of clinical resources and ensuring patients safety and minimisation of any start up risks. The ramp up of clinical services to private paying patients is a critical component of the funding model to ensure optimal operation of the Hospital. 
NMCH is seeking more affordable service offerings with shared values with our organisation from the market as it is undergoing a significant cost reduction exercise currently.
NMCH currently appointments with various services providers and has taken the decision to re-procure the following soft services for an indicative 3-year period:
Cleaning
Security
Catering
Waste & Recycling
Hygiene
​Laundry 
The objective of this RFP is to ensure the best value proposition for the supply of a services solution to NMCH, by requesting Service Providers to submit a proposal (or a bundled proposal) which promotes service quality and significant cost saving benefits to NMCH.
Neonatal Intensive Care Specialist Needed at the Nelson Mandela Children’s Hospital
A Neonatal Intensive Care Specialist at NMCH will be responsible for providing all aspects of patient care within the Unit and support the Head of the Clinical Unit in their responsibility to ensure the Unit delivers world class child and family centred care to all NMCH patients.
Medical Officers Needed at the Nelson Mandela Children’s Hospital 
The Paediatric Medical Officers at the NMCH will work to ensure the delivery of world class in- and out- patient paediatric care. The areas of service will include: the paediatric and neonatal intensive care units, the dialysis unit, the paediatric wards consisting of patients from nephrology, cardiology and cardiothoracic surgery, neurosurgery and general surgery. Medical officers will be required to perform overtime as the facility provides 24-hr care.
Registrar needed at The Nelson Mandela Children’s Hospital
The Registrar at the NMCH will work to ensure the delivery of world class in- and out- patient paediatric care. The areas of service will include: the paediatric and neonatal intensive care units, the dialysis unit, the paediatric wards consisting of patients from nephrology, cardiology and cardiothoracic surgery, neurosurgery and general surgery. Medical officers will be required to perform overtime as the facility provides 24-hr care. Other responsibilities may include teaching undergraduate students, involvement in departmental and university administration and research.
Professional Nurse-PICU (Nursing Department) Needed at The Nelson Mandela Children’s Hospital
Professional nurses are responsible for the total care of patients in a patient-family centred care environment. This role is to conduct nursing activities to ensure quality patient care, formulating nursing care plans through assessment and evaluating the effectiveness of treatment plans.